Samsung Galaxy Z Flip and Galaxy Z Fold smartphones offer dedicated customer care services in Canada. The company designed it to deliver premium service to valued customers. With personalized, custom devices also comes personalized specialty service.
Thanks to dedicated customer care services, Samsung avails specially trained experts 24/7 via live chat, or by phone to Galaxy Z Flip and Fold owners in Canada. Galaxy Z Series devices also come with a one-time warranty exception for its screen protector while within the manufacturer’s warranty period.
Samsung’s foldable phone users can also enjoy in-person or online onboarding with a step-by-step guide by Galaxy experts. The specially trained experts will guide users through transferring data, tips for the new device, customization, and more.
“The specialty service offering is like a concierge for your mobile Galaxy device, bringing our dedicated customers personalized care from set-up to repair,” said Frank Martino, VP, Corporate Service, Samsung Canada.
Door to Door pickup
With Samsung Canada’s Door to Door pickup service, across the country, customers can enjoy convenient repair service with free device pick-up at their home – no matter if they are in or out-of-warranty.
Simply book your repair online through the premium Galaxy Z Series repair line and the qualifying device will be picked up from your location of choice and enjoy a speedy repair turnaround of approximately three days.
