Key Points:
- The Samsung Android 14-based One UI 6.0 update adds some new features but surprisingly one feature that has been left out is camera autofocus.
- Customers are complaining that after the upgrade their autofocus is still not working on the camera. This greatly affects the use of the camera.
- Technical error occurs especially in businesses like stores, warehouses, and scanning departments that rely heavily on barcode and QR code scanning as mobile applications have become almost useless.
Almost any user of a Samsung device, including the newly upgraded Galaxy However, the enthusiasm quickly waned as users discovered a significant flaw: auto-focusing the camera through the device, which disabled the camera system.
In fact, after the rollout of the update, there were a lot of complaints from customers stating that autofocus with the main camera on the rear is no longer available. A frustrated user talked about his repeated and unsuccessful attempts to use two Galaxy Xcover 5 phones as they all had the same autofocus issue.
The Bionic Eye glitch, apart from providing only minimal inconvenience to users, has a serious impact on business enterprises that thrive heavily on the camera functions of the Bionic Eye. End-users expressed their irritation as well, making activities that are as important as QR-code scanning an aid to transactions an impossible task.
Although Samsung has not yet released any official confirmation regarding this issue, the news is that their support team has already mentioned the troubleshooting, and has given guidance to all the affected customers that there will be an update soon. will be issued.
The situation becomes even more pressing as consumers experience these delays as users are demanding faster solutions. Despite attempting to update the XCover 5 to Android 14, the developers are unable to assist with the failed software.
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