Top 3 Key Points:
- Samsung paused Galaxy Buds 3 Pro shipments due to quality problems but has now resumed.
- Early buyers reported fragile tips and misaligned components, leading to a temporary halt.
- Shipments are now ahead of the expected dates, though the official timeline hasn’t changed.
Samsung’s latest True Wireless Stereo (TWS) earbuds, the Galaxy Buds 3 series, launched about a month ago. However, the release of the “Pro” model faced setbacks as quality control issues left early buyers disappointed. Samsung quickly responded by pausing shipments and temporarily halting sales to address these concerns.
Recently, users on Reddit have reported receiving their new Galaxy Buds 3 Pro, indicating that Samsung has resumed shipping, possibly ahead of the expected schedule. Originally, the company’s website showed that the earbuds would be delivered by August 28, but many customers have been pleasantly surprised to receive them earlier.
The initial batch of Galaxy Buds 3 Pro had various issues, including easily damaged ear tips, uneven gaps, and misaligned LED lights. These defects led to a wave of complaints from customers who pre-ordered the product. In response, Samsung acknowledged the problems and offered refunds to affected users.
Despite the Samsung Store still displaying an estimated delivery date of August 28 for the Pro model, and September 20 for the white version, it seems that many customers are getting their orders sooner. However, there hasn’t been an official update from Samsung about these earlier shipments, so it’s best to be patient if you’re waiting for your order.
The Galaxy Buds 3 series marks the most significant redesign in the history of Samsung’s TWS earbuds, with design efforts led by Hubert Lee, a former chief design officer at Mercedes-Benz China. However, reports suggest that Samsung’s management was concerned about potential similarities to Apple’s AirPods Pro, adding to the pressure surrounding the product’s launch. On the plus side, the Galaxy Buds 3 Pro have a high level of repairability, which should make them easier to maintain over time.
